Privacy Policy
Last updated: March 6, 2026
At Ovidio, your privacy is important to us. This policy describes what data we collect, why we collect it, how we protect it, and your rights as a user. We are committed to transparency and will never sell your personal data.
1. Introduction
Ovidio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Ovidio mobile application or website (collectively, the "Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.
2. Information We Collect
We collect the following categories of information: • Account Information: When you register, we collect your name, email address, and password (stored in hashed form). • Usage Data: We automatically collect information about how you interact with the Service, including pages viewed, features used, and time spent. • Uploaded Content: PDFs you upload for conversion are temporarily stored to process your request. We do not retain uploaded files after processing is complete. • Device Information: We may collect device type, operating system, and unique device identifiers to improve app performance. • Payment Information: Purchases are processed through Apple App Store or Google Play. We do not receive or store your full payment card details.
3. How We Use Your Information
We use the information we collect to: • Create and manage your account • Process PDF-to-audio conversions • Manage credits and billing • Send transactional emails (account confirmation, receipts) • Improve and debug the Service • Detect and prevent fraud or abuse • Comply with legal obligations We do not sell your personal data to third parties.
4. Data Retention
We retain your account data for as long as your account is active or as needed to provide the Service. Uploaded PDFs are deleted from our servers immediately after audio conversion is complete, typically within 24 hours. Audio files are retained in your account until you delete them or close your account. You may request deletion of your account and associated data at any time by contacting support@ovidioapp.com.
5. Sharing of Information
We may share your information with: • Service Providers: Third-party vendors who assist in operating the Service (e.g., cloud hosting, AI processing, analytics) under strict confidentiality agreements. • Legal Requirements: We may disclose your information if required by law, regulation, or valid legal process. • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you before your data is transferred to a different privacy policy. We do not share personal data with advertisers or data brokers.
6. Cookies & Tracking
Our website uses essential cookies to maintain your session and preferences. We may use analytics cookies (e.g., aggregated usage data) to understand how visitors use our site. You can control cookie settings through your browser. Our mobile app does not use advertising tracking SDKs.
7. Data Security
We implement industry-standard security measures including TLS encryption for data in transit, AES-256 encryption for data at rest, access controls limiting who can access your data, and regular security audits. No method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we take all reasonable precautions to protect your data.
8. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data: • Access: Request a copy of the personal data we hold about you. • Correction: Request correction of inaccurate or incomplete data. • Deletion: Request deletion of your personal data. • Portability: Request your data in a portable format. • Objection: Object to certain uses of your data. To exercise these rights, contact us at support@ovidioapp.com. We will respond within 30 days.
10. Third-Party Services
The Service integrates with third-party platforms including Apple App Store, Google Play, and cloud infrastructure providers. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where applicable.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or an in-app notification at least 14 days before the changes take effect. Your continued use of the Service after notice constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: support@ovidioapp.com We take privacy concerns seriously and will respond within 5 business days.